add additional Forum troubleshooting tips

[goodguy/cin-manual-latex.git] / parts / Trouble.tex

diff --git a/parts/Trouble.tex b/parts/Trouble.tex
index d8c279afb821504d98f30f31207879b3c8937738..8003ded357f36fc2ceef5822b832da5d3e99d45f 100644 (file)
--- a/parts/Trouble.tex
+++ b/parts/Trouble.tex
@@ -239,13 +239,27 @@ These items will still be functional, but you may be confused when you do not ac
        \item BugTracker - sometimes there is a problem creating a new report issue in the website's Mantis Bugtracker
 using the Chrome web browser and you lose what you just typed in.  Generally when logging into the bugtracker, the
 option "only allow with this IP address" needs to be disabled, then the bug tracker will work fine. 
-       \item Forum -  if you can not register your username in the website's Forum, it could be 
+       \item Forum -
+
+  \begin{enumerate}
+       \item If you can not register your username in the website's Forum, it could be 
 because the protection measures against spammers also is in effect with real users, so sometimes the website blocks the registration for the forum. This often affects email addresses of well-known email providers. Send email to the mailing list (({\small \url{https://lists.cinelerra-gg.org/mailman/listinfo/cin}}) so that you can be added to the forum manually as long as
 you confirm that you agree with the terms of use of this website and the forum.
-       \item Forum - in the website's Forum, use of unacceptable characters or strings can result in the error
+       \item In the website's Forum, use of unacceptable characters or strings can result in the error
 message "A potentially unsafe operation has been detected in your request to this site".  You lose what
 you had typed in and you will have to check what you remember typing in for a non-converational set of 
 characters.  This can be as simple as ../../ (dot dot slash dot dot slash) or some types of C++ code.
+
+       \item Entries not showing up for several hours could be due to taking a long time
+to propagate around the world on some time basis.
+       \item Not seeing a comment or reply section could be because you are not logged in
+or recognized as logged in.  If you seem to be logged in, logout and then login again to
+see if that resolves the problem.
+       \item Until you have made a few entries in the Forum, you will have to wait a few
+hours for your entry to be approved.  This is because there are people who spam the
+forum so attempts to alleviate this by requiring moderation for new users until validated.
+  \end{enumerate}
+
 \end{enumerate}
 
 \textbf{Some Helpful User Readable Text Dumps}